Legal

Digital Product Refund & Licensing Policy

Jessica Burdine · Effective Date: 10/10/2026 · Sarasota, Florida, United States

1. Overview

Thank you for shopping with Jessica Burdine.

This Digital Product Refund & Licensing Policy governs the purchase, download, access, and permitted use of digital products sold through this website.

By completing a purchase, you agree to the terms presented at checkout, including this policy and the applicable Website Terms & Conditions.

Please review all product descriptions and purchase terms before completing your order.

2. Digital Products

Digital products available for purchase may include, but are not limited to:

Printable planners and calendars.
Checklists and organizational worksheets.
Habit, goal, and progress trackers.
Budgeting and financial planning templates.
Digital journals and workbooks.
Downloadable templates and educational materials.
Other electronically delivered resources.

Unless explicitly stated otherwise, products are digital files and no physical items will be shipped.

Product descriptions will identify the relevant file formats, included materials, and any specific software or access requirements.

3. All Sales Are Generally Final

Due to the electronic nature of downloadable products, all digital product sales are generally final once the files have been delivered or made available for access, except where otherwise required by applicable law or expressly provided in this policy.

Customers are encouraged to review product descriptions, previews, compatibility requirements, and included materials before purchasing.

A change of mind, accidental purchase, or failure to review the product description does not automatically qualify for a refund.

This policy does not limit any statutory consumer rights or remedies that cannot legally be waived.

4. Refund Exceptions

A refund, replacement, corrected file, or another appropriate remedy may be offered when:

A customer is charged more than once for the same purchase.
A purchased product is not delivered and the issue cannot be resolved.
A digital file is corrupted or cannot be opened due to a defect in the supplied file.
The delivered product materially differs from its advertised description.
A refund or other remedy is required by applicable law.

Requests will be reviewed individually based on the circumstances and available transaction records.

Approval of a discretionary refund in one instance does not establish an obligation to approve unrelated future requests.

5. Digital Product Delivery

Digital products are delivered electronically through one or more of the following methods:

A download link provided after checkout.
An email containing access instructions.
A designated customer portal or download page.

The delivery method will be identified during the purchase process.

Customers are responsible for providing an accurate email address and reviewing any access instructions.

If a download link does not arrive or a file cannot be accessed, please contact customer support using the information provided below.

6. Technical Issues and File Compatibility

Customers should review file format and software requirements before purchase.

Some products may require PDF-reading software, spreadsheet software, printing equipment, or other compatible applications.

Jessica Burdine is not responsible for limitations arising solely from a customer’s unsupported device, incompatible software, or incorrectly configured equipment when the product’s requirements were accurately disclosed.

Reasonable assistance will be provided for delivery problems and defects in supplied files.

7. Personal-Use License

Unless otherwise expressly stated in the product description or a separate written agreement, each digital product purchase grants the purchaser a limited, nonexclusive, nontransferable, revocable license for personal, noncommercial use.

The purchaser may:

Download the purchased file.
Save a copy for personal use.
Print reasonable copies for their own personal use.
Complete, customize, or annotate worksheets and templates for their own personal purposes.

Purchasing a digital product does not transfer copyright ownership or other intellectual property rights.

8. Prohibited Uses

Without prior written authorization, customers may not:

Resell purchased files in original or modified form.
Redistribute, share, or give away downloadable files.
Upload files to public websites, file-sharing services, or online marketplaces.
Include purchased designs in products intended for resale.
Claim authorship or ownership of the original materials.
Remove copyright notices or identifying marks to misrepresent ownership.
Reproduce purchased materials for commercial distribution.
Share download links with individuals who have not purchased the product.

These restrictions apply to the extent permitted by applicable law.

9. Commercial Licensing

The standard purchase license does not include commercial redistribution rights.

Customers interested in using digital products for business resale, client distribution, or other commercial purposes must obtain written permission or an appropriate commercial license.

Commercial-use requests may be submitted using the contact information below.

10. Intellectual Property Ownership

Original digital products, designs, written materials, and creative content remain the intellectual property of Jessica Burdine or their respective rights holders.

All applicable copyrights and other intellectual property rights are reserved.

Unauthorized copying or distribution may result in termination of the applicable license and legal action where appropriate.

11. License Violations

If a customer materially violates the licensing terms, Jessica Burdine may revoke the license after providing any notice required by applicable law.

Revocation does not affect rights or remedies that cannot legally be excluded.

Customers whose licenses are lawfully terminated must discontinue unauthorized use and distribution of the protected materials.

12. Product Updates

Digital products may occasionally be updated, corrected, redesigned, or replaced with newer versions.

Unless expressly included in the original purchase, a purchase does not guarantee lifetime access to future editions or redesigned products.

Any updates or continuing access specifically promised at purchase will be honored according to the applicable purchase terms.

13. Chargebacks and Payment Disputes

Customers are encouraged to contact Jessica Burdine regarding purchase problems before initiating a payment dispute.

This request does not restrict a customer’s right to dispute charges through their payment provider or exercise rights under applicable law.

Relevant order confirmations, delivery records, and customer communications may be provided to payment processors when reasonably necessary to resolve a dispute.

14. Changes to This Policy

This policy may be updated as products, delivery methods, or business practices change.

The updated policy will be published with a revised effective date.

Changes will not retroactively eliminate rights associated with purchases completed under earlier applicable terms.

15. Contact Information

For assistance with digital product purchases, downloads, licensing, or refund requests, please contact:

Jessica Burdine
Sarasota, Florida, United States
Website: www.JessicaBurdine.com
Email: [email protected]
Business Phone: (317) 654-5110

You can also reach me through the contact form.

Please include your order number, purchase date, and a description of the issue when requesting assistance.